Placing an Order
- All orders must be placed through our official website www.nppvorganic.com.
- Browse products, select your desired quantity, and add them to your cart.
- Review your order carefully before proceeding to checkout.
Payments
- We accept secure online payments via trusted gateways like Razorpay and PayU.
- Orders will be processed only after payment confirmation.
Shipping & Delivery
- We deliver across India. Delivery times may vary based on location and product availability.
- Shipping charges, if applicable, will be displayed during checkout.
- NPPV Organics is not responsible for delays caused by courier services, unforeseen circumstances, or incorrect address details provided by the customer.
Order Tracking
- Once your order is shipped, you will receive a confirmation email or SMS with tracking details.
Cancellations & Modifications
- Orders can be canceled within 2 hours of placement by contacting us.
- Once processed, orders cannot be modified or canceled.
Returns & Refunds
- Due to the nature of our products, returns are accepted only for damaged, defective, or incorrect items.
- Customers must contact us within 24 hours of delivery with proof (photos/videos).
- Refunds or replacements will be processed at our discretion.