Placing an Order

  • All orders must be placed through our official website www.nppvorganic.com.
  • Browse products, select your desired quantity, and add them to your cart.
  • Review your order carefully before proceeding to checkout.

Payments

  • We accept secure online payments via trusted gateways like Razorpay and PayU.
  • Orders will be processed only after payment confirmation.

Shipping & Delivery

  • We deliver across India. Delivery times may vary based on location and product availability.
  • Shipping charges, if applicable, will be displayed during checkout.
  • NPPV Organics is not responsible for delays caused by courier services, unforeseen circumstances, or incorrect address details provided by the customer.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

Cancellations & Modifications

  • Orders can be canceled within 2 hours of placement by contacting us.
  • Once processed, orders cannot be modified or canceled.

Returns & Refunds

  • Due to the nature of our products, returns are accepted only for damaged, defective, or incorrect items.
  • Customers must contact us within 24 hours of delivery with proof (photos/videos).
  • Refunds or replacements will be processed at our discretion.